Privacy Policy

1. Introduction

Welcome to MrFixman ("we," "our," or "us"). We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines. By using MrFixman, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and contact details when you register.
• Business Information: For service providers, we collect business names, category details, and government-mandated verification documents (DTI/SEC, Mayor's Permit, BIR 2303, and valid IDs).
• Service Data: Details about the services you book or offer, including dates, times, and locations.
• Communication: Messages sent through our in-app chat system and contact forms.

3. How We Use Your Information

We use the collected information for various purposes:

• To facilitate the connection between Customers and Service Providers.
• To verify the legitimacy of businesses listed on our platform.
• To send notifications regarding bookings, messages, and account updates.
• To improve our platform's functionality and user experience.
• To comply with legal obligations and prevent fraudulent activities.

4. Sharing of Information

We do not sell your personal data. However, we share information in the following cases:

• Between Users: When a booking is made, we share necessary contact details (like name and service location) between the Customer and the Service Provider to facilitate the service.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Service Providers: We may share data with third-party vendors (like payment processors) who perform services for us.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

6. Your Rights

Under the Philippine Data Privacy Act, you have the right to:

• Be informed that your personal data will be, are being, or were, collected and processed.
• Access your personal data.
• Object to the processing of your personal data.
• Suspending, withdrawing, or ordering the blocking, removal, or destruction of your personal data.
• Rectify any errors in your personal data.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at: